Terms of service

TheSnugRabbitâ„¢ Terms of Service

Overview

Welcome to TheSnugRabbitâ„¢. The terms "we", "us" and "our" refer to TheSnugRabbit. We operate this store and website, including all related information, content, features, tools, products and services (the "Services").

By visiting or using our Services, you agree to be bound by these Terms of Service, our Privacy Policy and our Refund Policy. If you do not agree, you should not use or access our Services.

Section 1 – Access and account

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence. You are solely responsible for maintaining the security of your account and for all activity that occurs under it. You may not transfer or assign your account to any other person.

Section 2 – Our products

We have made every effort to accurately represent our products. However, colours and appearance may differ from what is displayed on your screen due to technical factors such as screen calibration and brightness settings. All product descriptions, pricing and availability are subject to change at any time without notice.

Section 3 – Orders

When you place an order, you are making an offer to purchase under these Terms. TheSnugRabbit reserves the right to accept or decline any order at its discretion, including cases of suspected fraud, incorrect pricing or stock issues. Your order is not accepted until we confirm acceptance and successfully process your payment. Please review your order carefully before submitting — we may be unable to accommodate cancellation or change requests once an order is sent for processing.

Section 4 – Prices and billing

Prices and promotions are subject to change without notice. The price charged will be the price in effect at the time your order is placed, as shown in your order confirmation email. Posted prices do not include taxes or shipping unless otherwise stated — these are calculated at checkout.

You represent and warrant that:

  • the payment information you provide is true, correct and complete;
  • you are authorised to use the payment method provided;
  • charges incurred will be honoured by your payment provider;
  • you will pay all charges at the posted prices, including applicable taxes and shipping.

Section 5 – Shipping and delivery

We ship to the countries listed at checkout. All delivery times are estimates only and are not guaranteed. Once your order is handed to the carrier, risk of loss passes to you.

We are not liable for delays caused by carriers, incorrect addresses provided by you, customs inspections, or force majeure events such as weather or strikes.

If your package is marked as delivered but you have not received it, please contact the carrier first and then reach out to us at thesnugbunny@outlook.com. If your order is significantly delayed or lost, we will review each case individually and may offer a replacement or refund in line with our Refund Policy.

Section 6 – Intellectual property

All content on our Services — including trademarks, text, images, product descriptions and design — is owned by TheSnugRabbit or its licensors and protected by applicable intellectual property laws. You may use our Services for personal, non-commercial purposes only. TheSnugRabbit's name, logo and trademarks may not be used without our prior written permission.

Section 7 – Third-party links

Our Services may contain links to third-party websites. We are not responsible for the content or accuracy of those sites. If you access them, you do so at your own risk.

Section 8 – Privacy policy

All personal information we collect is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and understood it.

Section 9 – Feedback

If you submit any feedback, reviews or suggestions, you grant TheSnugRabbit a perpetual, worldwide, royalty-free licence to use, reproduce and publish that content for any purpose, including to improve our Services. You represent that you own the rights to any feedback you submit and that it does not violate any third-party rights.

Section 10 – Errors, inaccuracies and omissions

We reserve the right to correct any errors in product descriptions, pricing or availability at any time without prior notice, including after your order has been submitted.

Section 11 – Prohibited uses

You may use the Services for lawful purposes only. You may not: use the Services for any unlawful purpose; infringe our intellectual property rights; transmit false or misleading information; send spam or unsolicited promotional material; upload viruses or malicious code; collect personal information of others; or interfere with the security of our Services.

We reserve the right to suspend or terminate your access at any time if you have violated these Terms.

Section 12 – Disclaimer of warranties

Our Services and products are provided "as is" and "as available", without warranties of any kind, either express or implied, including warranties of merchantability or fitness for a particular purpose. We do not guarantee that the Services will be uninterrupted, timely, secure or error-free.

Section 13 – Limitation of liability

To the fullest extent permitted by law, TheSnugRabbit shall not be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of our Services or products, including lost profits, lost revenue or loss of data.

Section 14 – Indemnification

You agree to indemnify and hold harmless TheSnugRabbit, its affiliates, officers, employees and agents from any losses, damages or claims arising from your breach of these Terms, your violation of any law, or your use of the Services.

Section 15 – Governing law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which TheSnugRabbit is headquartered.

Section 16 – Changes to terms of service

We reserve the right to update these Terms at any time by posting updates to our website. Your continued use of the Services constitutes acceptance of any updated Terms.

Section 17 – Contact information

Questions about these Terms should be sent to: 📩 thesnugbunny@outlook.com